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T20 World Cup Venue Guide

MCG

Melbourne

Fixtures Staged

8

Venue Capacity

94,000

Established

1838

FAN INFORMATION

TOP TIPS TO ENJOY YOUR T20 WORLD CUP EXPERIENCE AT THE MELBOURNE CRICKET GROUND:

1. CHECK MATCH TIMES AND WEATHER BEFORE YOU GO - BRING WARM CLOTHES

2. CHECK THE LATEST TRANSPORT INFORMATION FOR THE FINAL HERE

3. FOR KATY PERRY PRE-SHOW, PLEASE BE IN YOUR SEATS BY 5:15PM READY TO DANCE!

4. ARRIVE EARLY & PACK LIGHT TO PREPARE FOR SECURITY CHECKS – GATES OPEN 2.5 HOURS BEFORE & BRING AS LITTLE WITH YOU AS POSSIBLE

5. STAY HYDRATED 

6. MAKE SURE YOU HAVE YOUR TICKETS – BUY YOUR TICKETS ONLINE & PRINT YOUR PDF TICKETS BEFORE YOU LEAVE

7. VISIT THE FANZONE IN YARRA PARK, HAVE A GREAT TIME AND SHARE YOUR EXPERIENCE WITH #FILLTHEMCG

8. KATY PERRY'S POST MATCH CONCERT WILL COMMENCE AFTER THE TROPHY PRESENTATION

Gates Open

Gates open 2.5 hours before the start of the match. 

Security Check

Fans will be required to go through security checks before accessing the venue.

Arrive early to ensure you have plenty of time to enter and find your seat before the match starts. Check out the Prohibited Items & Behavior list below for what you should leave at home!

Fan Zone

The Visit Victoria Fan Zone is located in Yarra Park, outside MCG Gate 3 and will be open both Saturday 7th March (11am – 5:30pm) and Sunday 8th March (11am – 5:30pm). Don’t miss this HUGE FREE Fan Zone with a whole host of activities covering food, cricket, art and music.

PLUS come and see the Finals teams appearance on Saturday 7th March between 1-2pm.

Don’t forget to share your experience and photos on social media with #FILLTHEMCG 

On-site Venue Ticket Box Office Locations

The Ticket Box Offices (TBO) are located at Gate 1, Gate 2, Gate 3, Gate 4, Gate 5, Gate 6 & Gate 7. 

Ticket Box Office T20WC Ticket Pick Ups

Pre-purchased tickets can ONLY be picked up at the Ticket Box Office by the person who made a T20 World Cup account and purchased the tickets. Government issued photo I.D and the credit card used to purchase will need to be presented at the Ticket Box Office for pick up.

Tickets for the Men’s Tournament will start to be mailed or made available for download from your T20 World Cup Ticketing Account starting in July 2020. These tickets are not available for collection during the Women’s Tournament.

Ticket Box Office Hours

The Ticket Box Offices will be operational for ticket sales and pick up on venue match days only.

Gate 3 TBO will open at 9:00am for any early ticket sales and all remaining MCG TBOs will open 2.5 hours before the start of the match and will remain open until approximately 30 minutes before match end. 

Date

Match

Day

Match Start Time

Gate Open Time

Ticket Box Office Opening Time

Mar-08

FINAL

Sun

6:00 PM

3:30 PM

9:00 AM (Gate 3 TBO)

3:30 PM (All Others)

 

Child & Infant Policy

Infants under 2 years of age are admitted free into the venue but must not occupy a seat. Child ticket pricing applies to those aged 2-16 years at the time of the match.

For more information, please read our Child & Infant Ticket Policy

Pram Storage

Prams and strollers are permitted in the stadium. They can be placed in seating areas if they fit under the fan’s seat or at the back of seating bays if they do not present a safety hazard to others.

If neither of these options are suitable, they can be cloaked at the Customer Service Office at M57 or the Stadium Management Centre on Level B1.

Prams can also be placed in wheelchair accessible bays if the bays have not been pre-sold as reserved seats and space is still available for fans with disability. 

Additional pram storage locations may be available external to the venue pending crowd size. 

Fold Up Chairs

Fold up chairs are not permitted in any seating area at the MCG.

There is no storage location on-site in which to leave any fold up chairs. 

Food & Beverage

There is a variety of food and beverage options available from bar and food outlets in public areas.

Fans are permitted to bring their own food and drinks for personal consumption provided there is no alcohol, cans or glass included.

The MCG has several water fountains around the venue:

Level B1

Level 1

Level 4

Bay M31

Bay M18

Bay Q5

Bay M39

Bay M28

Bay Q12

Bay M48

Bay M37

Bay Q30

Bay M57

 

 

 

Pass Outs

If you wish to exit and re-enter the MCG at any time during the match, please retain your ticket for scanning upon exit and re-entry.

For more information, please read our Ticket Pass Out Policy.

Smoking Policy

The MCG is a smoke-free venue.

Fans must exit the venue if they wish to smoke. This includes e-cigarettes.

Please ensure you keep your event ticket to be scanned upon exit and re-entry to the venue.

Accessibility

Accessible parking is available in Yarra Park via Gate 5 from 10:30am on Sunday, subject to capacity. Vehicles must display a valid accessible parking permit to obtain access.

Wheelchair accessible seating is available to purchase through Ticketek (1300 2020 WC) with accessible seating available in all stands at the MCG. Availability is match dependent.

The MCG has accessible facilities including toilets and food outlets within the venue. Full list is available here or when inside the venue, please see a staff member if you require assistance.

To read our ICC T20 World Cup Accessible & Companion Ticket Policy please click HERE.

ATM Locations

The MCG has several ATMs around the venue:

Great Southern Stand

Ponsford Stand

Olympic Stand

MCC Stand

Bay M12 - Level 1

Bay M34 - Level B1

Bay M53 - Level 1

Bay M40 - Level B1

Bay M19 - Level 1

Outside Gate 1

Outside Gate 3

Bay Q45 - Level 4

Outside Gate 7

 

 

 

 

First Aid

Event Aid is onsite and will be located on various levels around the venue

Lost & Found Property

Enquiries counter located on Level 1, M57 or the Stadium Management Centre on Level B1.

Merchandise

Selected ICC T20 World Cup merchandise will be available for purchase at the MCG on match day.

Prohibited Items and Behaviour

To ensure the comfort and safety of fans, staff and event participants, the following items are not permitted into the MCG:

Prohibited Items

  • Dangerous items/weapons (including but not limited to firearms, explosive, knives, flares, fireworks and laser pointers)
  • Commercial video/photographic/audio equipment
  • Illegal drugs or alcohol not purchased within venue
  • Large banners and large flag sticks above 1.6 m in length
  • Promotional or commercial material
  • Offensive or political signage
  • Drones or unmanned aerial vehicle
  • Whistles/Horns/Vuvuzelas/Megaphones
  • Metal cans or glass bottles
  • Animals other than service animals
  • Inflatable items, including beach balls
  • Balls, including, but not limited to, tennis, cricket or footballs
  • Compressed gas cannisters and other flammable items
  • Rollerblades/skateboards/scooters     
  • Musical instruments unless otherwise previously arranged and approved
  • Eskies of larger dimensions (minimum 35 cm height, 20 cm width and 30 cm length)

 
Prohibited Behaviour

  • Obstructing entrances, exits, isles and stairwells
  • Obstructing the view of other spectators
  • Throwing of objects
  • Standing on seats; climbing within the venue or damaging property
  • Smoking within the venue
  • Offensive or threatening conduct
  • Sexist/racist/homophobic language or gestures
  • Public nudity or indecency   
  • Entering the playing area or other restricted zones
  • Being noticeably under the influence of alcohol or illegal drugs
  • Engage in any form of betting or gambling related to cricket
  • Offering goods or services for sale

 
Venue Restrictions

  • Umbrellas are not to be raised in venues where they obstruct the view of other spectators
  • Prams/Stollers – Check info above for specific venue information

Ticket Refund Policy

The Ticket Refund Policy applies in respect of all Matches of the ICC T20 World Cup 2020. This Ticket Refund Policy sets out the circumstances in which the Ticket Purchaser may be eligible for a Ticket refund. For more information on which matches qualify for a Ticket refund please visit our T20 World Cup Ticket Refund page or to read the full Policy, please read our Ticket Refund Policy.

Authorised Ticket Sellers

The ICC T20 World Cup 2020 wants to remind fans around the country that the only way to ensure they receive legitimate tickets at the official sale price is to purchase via our authorised ticketing sellers.

Fans who purchase tickets from unauthorised resellers risk paying too much and having their tickets to matches cancelled, which is why it is important to only purchase from the ICC T20 World Cup’s authorised ticket sellers. A full list of authorised ticket sellers is available HERE

Please be aware that the ICC T20 World Cup 2020 has NO obligation to honour tickets purchased from or through unauthorised sellers. If you have an issue with tickets purchased through an unofficial agency, please return to the point of purchase. If you attend the Event with a ticket purchased via an unauthorised seller such as Ticketmaster Resale, Viagogo, Tickets, eBay, Gumtree, Tickets Australia, Ticket Merchant, Ticket Blaster, TicketBis, Queenoftickets or any other unauthorised re-sellers, you may be refused entry to the Event.

Don’t be caught.  Buy your tickets ONLY from an authorised ticket seller.